A uniformed security officer in a hotel lobby

Walsall · West Midlands

Protection.
Presence.
Professionalism.

Security company for the West Midlands. Professional Security Services Ltd provides manned guarding, mobile patrols and key holding for offices, shops, hotels, venues and industrial sites. The office is in Walsall. The work goes where the site is.

What we do

Officers who have been told what the building actually needs.

We do not sell a single guard package and hope it fits. A reception, a shop floor, a hotel door and a warehouse gate are different posts. Before anyone starts, we want the address, the hours and the rules.

The company was incorporated in 2023. Company number 14635608. Officers on licensable work hold the appropriate SIA licence. We do not describe the firm as an SIA Approved Contractor.

About the company · All services

Security officers in black uniforms during a briefing

Industries

The building decides the brief.

Hotels and venues

Lobbies, resident entrances and in-house functions that still have to feel like hospitality.

Retail

Shops, stores and retail parks where loss prevention has to live with customer service.

Events

Doors, floors and queues for organised events, with the correct licence for the post.

Why clients stay in conversation with us

A Walsall company, with the Midlands as the patch.

One office

You are dealing with 1A Small Street, Walsall, not a town page that pretends to be a branch.

A real brief

We ask what the site does all day. The post is written around that, not around a brochure.

The right tool

A static officer, a mobile patrol and key holding are different buys. We will say which one fits.

Straight licensing

Licensable posts need a licensed officer. We do not put an approval badge on the company.

Coverage

West Midlands towns we cover.

These are coverage areas from Walsall, including nearby Cannock, Lichfield and Tamworth. They are not branch offices. The wider company description also includes the East Midlands, which we discuss site by site.

How coverage works

How it works

Four steps, then a person on site.

Tell us the site

Address, hours, and what you are trying to prevent.

We say what fits

Guarding, patrols, keys, or a mix. We decline work we cannot brief.

The officer is briefed

Duties, contacts and the limits of the post, before the first shift.

You have a number

The office line in working hours, and the arrangement we agreed outside them.

Questions

Before you call.

Where are you based?

Professional Security Services Ltd is based at the YMCA, 1A Small Street, Walsall, WS1 3PR. Company number 14635608. That is the office. We do not operate branch offices in each town we cover.

Which areas do you cover?

We cover the West Midlands from Walsall, including Birmingham, the Black Country and nearby towns such as Cannock, Lichfield and Tamworth. The company also describes its wider work as covering the West and East Midlands. Each location page on this site is a place we will genuinely discuss, not a branch.

Are your officers licensed?

Officers carrying out licensable security work need the appropriate SIA licence. That requirement sits with the individual. We do not claim that the company is an SIA Approved Contractor or ACS approved.

Do you install CCTV or alarms?

No. We provide manned security, mobile patrols, concierge cover and key holding. Where you already have cameras or an alarm, officers follow your instructions.

What are your office hours?

Monday to Friday, 9am to 6pm. Saturday, 9am to 4pm. The office is closed on Sunday. Patrols, events and alarm response are arranged as operational cover. They are not the same thing as the office phone being staffed overnight.

How do I speak to the team?

Call 07565 546554, send a message on WhatsApp, or use the contact page. Tell us the site address, the service and the hours. We will say if we can cover it.

Useful reading

Notes from the same company.

How to choose a security company in the West Midlands

Manned guarding or mobile patrols

What key holding should include

Planning event security

A West Midlands city skyline at dusk

Next step

Send the address. We will tell you if we can cover it.

Contact

YMCA, 1A Small Street, Walsall, WS1 3PR

info@professional-security.co.uk

Monday to Friday, 9am–6pm. Saturday, 9am–4pm. Sunday, closed.

Open the address in maps

An officer beside an industrial gate at night
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