Professional Security Services Ltd (“we”) is the controller for personal information submitted through this website. Company number 14635608. Address: YMCA, 1A Small Street, Walsall, WS1 3PR. Email: info@professional-security.co.uk.

What we collect

If you use a form or the enquiry assistant, we collect the details you type: name, email, phone, company, site address, postcode, the service you ask about, your message, and, for careers, your answer about an SIA licence. We also store the time of the enquiry and the IP address, which we use to limit spam.

The site may store a session cookie so the form can be protected against cross-site requests. We do not run third-party advertising trackers.

Why we use it

We use enquiry details to reply, to prepare a quote, or to consider a careers application. The lawful basis is steps toward a contract, and our legitimate interest in responding to people who contact a security company. We do not send marketing unless you have asked for it.

Who sees it

Enquiries are intended for our office at info@professional-security.co.uk. We do not sell personal information. We may share it if the law requires it, or with a supplier who hosts email or this website, only so they can provide that service.

How long we keep it

We keep enquiry records for as long as we need them to respond, to keep a record of what was asked, and to meet legal obligations. You can ask us to delete information that we no longer need.

Your rights

You can ask for a copy of your information, a correction, or deletion, and you can object to certain uses. You can also complain to the Information Commissioner’s Office. Contact us first at info@professional-security.co.uk and we will try to resolve it.

Security

We take reasonable care with the information. No website can promise that transmission is perfectly secure.